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Tap Continue with Google on the welcome screen and choose your Google account. Use the same account when returning on another phone. If sign-in fails, update the app, check your connection and automatic date/time, then retry. Contact support with the error and app version; never send passwords, OTPs or tokens.

While signed into the existing phone account, open Account → Connect Google. This links Google to the same account and preserves its subscription. If you are signed out, tap Need help signing in? on the welcome screen and recover your existing phone account before connecting Google. Creating a separate Google account in Predix does not automatically transfer Pro.

Phone verification is available only for recovering an existing phone account. Open Need help signing in?, enter the registered number with its country code and use the latest OTP. If the code expires, wait for resend. New accounts use Google sign-in. Contact support if you cannot access your old number.

Sign into the same Predix account, then open Account → Restore purchases. Google Play must have access to the Google account that made the purchase. The server verifies the entitlement before unlocking Pro. If it still fails, contact support with the order reference and account email, never your password.

The in-app monthly and yearly prices and eligible offers are loaded from Google Play. The Google Play purchase screen confirms the charge, currency and renewal terms before payment. A yearly plan’s monthly equivalent is a comparison; the yearly total is billed together.

Open Google Play → Payments & subscriptions → Subscriptions, choose Wingo Predix, then follow the cancellation steps. Uninstalling the app or deleting a Predix account does not cancel the subscription.

Open Account → Help & support and select your ticket. Staff replies appear in the conversation and can trigger a notification when permission is enabled. You can reply while the ticket is open. When resolved, the conversation becomes read-only and a resolution alert can notify you. Open a new ticket if you need more help.

Instant predictions need a current, matching result feed. When it is unavailable or stale, no prediction credit is used. Check your connection and selected mode, then refresh. Pending or unverified outcomes are excluded from verified Win/Loss stats.

Open Stats from the bottom menu. Prediction history is stored locally in the current app, so clearing history, signing out or removing app data can remove it. Do not assume that signing in on a different device restores the same log.

No. The pattern score is a heuristic indicator, not a measured probability of winning. The app provides analysis and entertainment; predictions and past records do not guarantee future outcomes.

No. Free accounts receive five one-time credits, usable in both 30 Sec and 1 Min modes. They do not reset each day. Pro adds continued predictions and detailed analysis. Check your remaining credits in Home or Account.

Go to Account → Settings. Choose Light, Dark or System for appearance, and use Default game mode to choose the mode used when opening Home. System follows your device’s appearance setting.

Open Account → Settings → Daily reminder to turn it on or off. It is scheduled for 7 PM in your device’s local time, with rotating messages. Android notification permission is also required. Delivery may be delayed by network or device settings. Received alerts also appear in the notification bell.

Open Account → Delete account to submit a request, or email support@wingopredix.com. When processed, deletion removes your account, cloud profile, in-app support tickets and private billing records. Email copies are separate; include them in your request. Account deletion does not cancel a Google Play subscription.

The Google Play app URL is https://play.google.com/store/apps/details?id=com.wingopredix.wingopredix, based on the package configured in the Android app. If Google Play cannot find it, the listing may not yet be public or available to your account, region or device. Contact support for release access.